Shipping Policy
PROCESSING TIME
Please allow 1 – 2 business days for your order to be processed. Processing times are not included in the estimated delivery time at checkout.
During sales and high volume periods, the processing time is 3-4 days.
SHIPPING RATES
Local Shipping
Delivery within major parts of LAGOS takes 3-5 working days and 7 working days nationwide in the latest. Working days are Monday – Friday and exclude National Holidays.
●Orders within Lagos Island ships at One thousand naira (N1,000.00)
●Orders within Lagos Mainland ships at One thousand, five hundred naira (N1,500.00)
●Orders within Outskirts of Lagos ship at Two thousand naira (N2,000.00)
(Berger, Ikorodu, Okota)
●Orders within major cities in Nigeria; Abuja, Port Harcourt, Warri, Calabar, Benin attract a flat delivery charge of Three thousand naira (N3,000.00).
●Shipping cost to other parts of Nigeria start from three thousand five hundred naira (N3,500.00)
●We will inform you if there are any delays. Kindly note, that delays may arise during holidays, new collection launch and sale periods.
International Shipping
We offer worldwide shipping. International delivery takes between 5-10 working days.
Orders ship at a flat rate of $35, €30, £25 worldwide. International orders are fulfilled via DHL and only orders paid for via our website, paypal, Western Union, World Remit and Direct Bank Transfers would be shipped internationally.
PRE-ORDER ITEMS
Items listed as ‘PRE-ORDER’ begin processing on the date indicated in the product description and vary between items.
DISPATCH NOTIFICATION
If you have not received a dispatch/delivery notification within the specified processing time or the dispatch date,
ITEMS NOT DELIVERED?
If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days before contacting us because packages may have been delayed by selected courier service.
Once items are dispatched it is the responsibility of the delivery service to ensure packages are delivered.
Please note that refunds will not be issued for lost packages, however, items will be resent if a package cannot be traced.
CUSTOM DUTY CHARGE
Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country’s government. Belangelique Store has no control over these charges as they vary between countries. These charges are the customer’s responsibility.
PICKUPS
The Lagos office is open for pick up within a certain time due to the COVID-19 pandemic. We encourage all urgent orders to shop via the website or Instagram.